Privacy Policy

Last updated: April 5, 2025

Welcome to Sync AI ("we", "our", "us"), operated by Aroxiania AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.syncai.live and use our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in the following ways:

Personal Data: When you sign in using Google, we collect your name and email address via Firebase Authentication.
Usage Data: We collect data about how you interact with the app — features used, number of replies generated, and session timestamps.
Device Data: Browser type, operating system, IP address, and referral URLs to improve performance.
Input Data: Text you paste into the reply generator. This is sent to the AI model for processing and is not permanently stored by us.

2. How We Use Your Information

To create and manage your account
To generate AI-powered dating replies based on your input
To track and manage your reply credits
To send you relevant product recommendations (Sync Gifts)
To improve app features and user experience
To comply with legal obligations

3. Third-Party Services

We use the following third-party services which have their own privacy policies:

Firebase (Google): Authentication and database — Privacy Policy
Hugging Face: AI language model processing — Privacy Policy
Google AdSense: Advertising — Privacy Policy
Amazon Associates: Affiliate product links — Privacy Notice

4. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. These include:

Session cookies: To keep you logged in during a session
Preference cookies: To remember your settings (tone, language)
Analytics cookies: To understand how users navigate the site
Advertising cookies: Used by Google AdSense to show relevant ads

You can control cookies through your browser settings. Note that disabling cookies may affect app functionality.

5. Google AdSense & Advertising

We use Google AdSense to display advertisements on our website. Google may use cookies to personalise ads based on your browsing behaviour. You can opt out of personalised advertising by visiting Google Ad Settings.

6. Data Retention

We retain your account data for as long as your account is active. You may request deletion at any time by contacting us at aroxiania@gmail.com. Input text you paste into the AI generator is not retained after your session ends.

7. Children's Privacy

Sync AI is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to access and receive a copy of your data
Right to correct inaccurate data
Right to request deletion of your data
Right to object to or restrict processing
Right to data portability

To exercise these rights, contact us at aroxiania@gmail.com.

9. Security

We implement industry-standard security measures including HTTPS encryption, Firebase security rules, and limited data access controls. However, no method of transmission over the internet is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. Continued use of the service after changes are posted constitutes your acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: aroxiania@gmail.com
Website: www.syncai.live
Company: Aroxiania AI